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VGU RESEARCH REPOSITORY


Please use this identifier to cite or link to this item: https://epub.vgu.edu.vn/handle/dlibvgu/1877
Title: Studying web full-stack technologies and applying in student life support service web application development
Authors: Vu Hoang Tuan Anh 
Keywords: Web full-stack technologies;Student life support service;Web application development
Issue Date: 2024
Abstract: 
The key objectives of this project are to enhance student-staff interaction, simplify ticket resolution, and improve the overall support experience. Students can create, view, and manage support tickets, while staff members handle ticket processing and communication with students. Administrators oversee the entire system, managing users, roles, and system reports. The application is built using a modern technology stack. The frontend, developed with ReactJS, Material UI, and Vite, incorporates a responsive design that ensures compatibility with various devices, including desktops, laptops, tablets, and smartphones. This ensures that users have a seamless experience regardless of the device they are using. The backend is powered by NodeJS, ExpressJS, and SocketIO for real-time communication, with JWT-based authentication (utilizing access and refresh tokens stored in a Redis in-memory database). The system’s data is managed using PostgreSQL for robust and scalable database management. Preliminary results indicate that the Student Life Support Service significantly improves the efficiency of support ticket management and fosters better communication between students and university staff. The system’s modular design and responsiveness enable future enhancements, making it adaptable to evolving requirements at VGU.
URI(1): https://epub.vgu.edu.vn/handle/dlibvgu/1877
Rights: Attribution-NonCommercial 4.0 International
Appears in Collections:Computer Science (CS)

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