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VGU RESEARCH REPOSITORY


Please use this identifier to cite or link to this item: https://epub.vgu.edu.vn/handle/dlibvgu/1190
Title: Service quality and customer satisfaction. a case of restaurant A
Authors: Nguyen Thi Hong Nhung 
Keywords: Customer services;Restaurant
Issue Date: 2021
Publisher: Vietnamese-German University
Abstract: 
This study will provide restauranteurs with service deficiencies that affect customer satisfaction. Furthermore, from the results obtained, this study will suggest possible solutions to overcome the aspects affecting customer experience and how to improve service quality and enhance customer satisfaction.
URI(1): http://epub.vgu.edu.vn/handle/dlibvgu/1190
Rights: Attribution-NonCommercial 4.0 International
Appears in Collections:Finance & Accounting (FA)

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