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VGU RESEARCH REPOSITORY


Please use this identifier to cite or link to this item: https://epub.vgu.edu.vn/handle/dlibvgu/992
Title: Creating smart, human-like chatbot for businesses using BotPress platform
Authors: Tri Chau Minh Tri 
Issue Date: 2020
Publisher: Vietnamese-German University
Abstract: 
During the course of human history, technology has always been the driving force that shapes our lives for the better. The truth is, technology is slowly replacing the human factor in many aspect of our lives, especially in businesses. One particular type of technology that is thriving rapidly is the chatbot technology. Chatbots are becoming more and more common amongst businesses, earning the trust of customers that are being served by them instead of traditional human services. However, there are still a lot of uncertainties about the future of chatbots as they sometimes cannot bring the same experience to the users when compared to the traditional human service. Furthermore, chatbots that are currently being used for businesses usually only serve a particular purpose and usually fail to perform other advanced human-understanding as a
human would understand. Platform and chatbot technology also play an important role in the "smartness" of a chatbot as offer features and integrated AI system within the chatbot itself. Therefore in this project, BotPress, an open-source chatbot creating platform on the rise, will be used to develop a chatbot worthy of being used by most businesses.
URI(1): http://epub.vgu.edu.vn/handle/dlibvgu/992
Rights: Attribution-NonCommercial 4.0 International
Appears in Collections:Computer Science (CS)

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